Data

What data do we collect?

Chasing Excellence LLC collects the following data: Personal identification information (name, email address, address, phone number, etc.)

How do we collect your data?

You directly provide Chasing Excellence LLC with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Leave a comment underneath a blog post or article.

How will we use your data?

Chasing Excellence LLC collects your data so that we can:

• Process your order, facilitate communication, and send a gift.
• Email you with special offers on other products and services we think you might like.

When Chasing Excellence LLC processes your order, it may send your data to, and also use the resulting information from Stripe/Paypal to prevent fraudulent purchases.

How do we store your data?

Chasing Excellence LLC securely stores your data on an external hard drive.

Chasing Excellence LLC will keep your personal data for five years. Once this time period has expired, we will delete your data by clearing this information from our external hard drive.

Marketing

Chasing Excellence LLC would like to send you information about our products and services that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Chasing Excellence LLC from contacting you for marketing purposes or giving your data to other members of Chasing Excellence LLC.

If you no longer wish to be contacted for marketing purposes, please send an email to: hello@francoisdeneuville.com

What are your data protection rights?

Chasing Excellence LLC would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request Chasing Excellence LLC for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that Chasing Excellence LLC correct any information you believe is inaccurate. You also have the right to request Chasing Excellence LLC to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that Chasing Excellence LLC erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that Chasing Excellence LLC restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to Chasing Excellence LLC’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that Chasing Excellence LLC transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@francoisdeneuville.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Chasing Excellence LLC uses cookies in a range of ways to improve your experience on our website, although we have no idea how this works. 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Chasing Excellence LLC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies?

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Chasing Excellence LLC website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Chasing Excellence LLC keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on November 28th, 2023.

How to contact us

If you have any questions about Chasing Excellence LLC’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at: hello@francoisdeneuville.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Chasing Excellence LLC has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at +44 0303 123 1113 or find here more information to send a claim.